Collecting user statistics in ServiceNow

  1. Create a Google Analytics account and set up a tracking ID.
  2. Add a Google Analytics tracking script into ServiceNow.

1. Set up Google Analytics

2. Add Google Analytics script into ServiceNow

  1. Create a UI script and paste the tracking code from above. Make sure you put your own Google Analytics tracking ID in line #7.
  2. Make UI script global.

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